Refund and Cancellation Policy – Creek Jobs

Effective Date: 12 May 2026

Website: https://creekjobs.com

Company Name: Creek Jobs

  1. Introduction

This Refund and Cancellation Policy explains the terms related to payments, cancellations, refunds, and subscription services offered by Creek Jobs.

By purchasing any paid service on Creek Jobs, you agree to this Policy.

  1. Services Covered

This Policy applies to paid services including but not limited to:

Job posting packages Employer subscriptions Featured job listings Resume database access Promotional services Advertising packages Premium recruitment tools 3. Payment Terms

All payments made to Creek Jobs must be completed through approved payment methods available on the Platform.

Users agree that:

Prices may change without prior notice Taxes and applicable government charges may apply Services will activate only after successful payment confirmation 4. No Guarantee Policy

Creek Jobs is a technology platform that connects employers and job seekers.

Creek Jobs does not guarantee:

Hiring success Candidate responses Interview calls Job placement Recruitment outcomes Business results from advertisements

Payments are made for platform access and service usage only.

  1. Refund Policy 5.1 General Refund Rule

All payments made to Creek Jobs are generally non-refundable.

However, refunds may be considered in limited situations at the sole discretion of Creek Jobs.

5.2 Eligible Refund Situations

Refund requests may be considered if:

Duplicate payment was made accidentally Payment was deducted but service was not activated Technical errors caused complete non-delivery of service Unauthorized transaction is verified 5.3 Non-Refundable Situations

Refunds will not be provided for:

Change of mind Partial usage of services Low response to job postings Unsatisfactory hiring results Expired subscription periods User account suspension due to policy violations Incorrect package selection by the user 6. Cancellation Policy

Users may cancel recurring subscriptions at any time.

However:

Cancellation stops future billing only Already processed payments are non-refundable Access may continue until the current billing cycle ends

Creek Jobs reserves the right to cancel or suspend services for policy violations or misuse.

  1. Refund Request Process

To request a refund, users must contact Creek Jobs support with:

Registered account details Payment receipt or transaction ID Reason for refund request

Refund requests should be submitted within 7 days of the transaction date.

Creek Jobs may request additional verification before processing any refund.

  1. Refund Processing Time

If approved, refunds are generally processed within 7–14 business days.

The actual credit timeline depends on the payment provider, bank, or card issuer.

  1. Fraudulent or Abusive Claims

Creek Jobs reserves the right to reject refund requests in cases involving:

Fraudulent activity Abuse of services Violation of Terms and Conditions Repeated unreasonable refund requests

Legal action may be taken where necessary.

  1. Changes to This Policy

Creek Jobs may modify this Refund and Cancellation Policy at any time.

Updated versions become effective immediately after publication on the Platform.

  1. Contact Information

For refund or cancellation support, contact:

Creek Jobs

Email: support@creekjobs.com

Address: Ahmedabad, Gujarat, India